VIVA Curve Boutique LLC – Shipping Policy
Thank you for shopping with VIVA Curve Boutique LLC. We aim to provide a smooth, fast, and reliable shipping experience for all customers. Please review our shipping guidelines below.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). During high-volume periods, processing may take an additional 1–2 days.
You will receive an email confirmation once your order has been shipped.

2. Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and the weight of your order.

Estimated Delivery Times:

  • USA Standard Shipping: 3–7 business days
  • USA Express Shipping: 2–3 business days
  • International Standard Shipping: 7–14 business days
  • International Express Shipping: 5–7 business days

Delivery estimates may vary due to holidays, carrier delays, or customs processing.

3. Tracking Your Order

Once your order ships, you will receive a tracking number via email. You can track your package directly through the carrier’s website.

4. International Shipping & Customs

We proudly ship worldwide. However, international customers are responsible for:
  • Customs fees
  • Import duties
  • Taxes charged by your country
These fees are not included in our product prices or shipping costs.

5. Delayed or Lost Packages

If your package is delayed, we recommend checking:

  • Your tracking link
  • Local post office
  • Neighboring addresses

If the carrier marks the package as delivered, but you did not receive it, please contact the carrier directly as they have the most accurate delivery information.

For assistance, you may also contact our team.

6. Incorrect Address

Please ensure your shipping address is entered correctly at checkout.
VIVA Curve Boutique LLC is not responsible for:

  • Orders shipped to wrong addresses
  • Lost packages due to incorrect information provided by the customer

If you need to correct an address, contact us within 1 hour of placing your order.

7. Split Shipments

Orders may be shipped in multiple packages if items are sourced from different warehouses or for faster delivery. You will receive tracking details for each shipment.

8. Shipping Restrictions

Some items may not be eligible for international shipping due to customs regulations in certain countries.

9. Contact Us

If you have questions about shipping or need help with your order, feel free to contact our support team at orders@vivacurvesboutique.com. We usually respond within 24 hours.

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